Langley-Adams Library (Groveland)

Delivering satisfaction and service quality, a customer-based approach for libraries, Peter Hernon and John R. Whitman

Type
Label
Delivering satisfaction and service quality, a customer-based approach for libraries, Peter Hernon and John R. Whitman
Language
eng
Bibliography note
Includes bibliographical references (p. 171-175) and index
Illustrations
illustrations
Index
index present
Literary Form
non fiction
Main title
Delivering satisfaction and service quality
Nature of contents
bibliography
Oclc number
44502264
Responsibility statement
Peter Hernon and John R. Whitman
Sub title
a customer-based approach for libraries
Classification
Contributor
Creator
Subject
Content
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Outgoing Resources